Return Policy

At Fizoo Fashion, we want you to be completely satisfied with your shoe purchase. If you're not happy with your order for any reason, we're here to help. Our hassle-free return policy ensures a smooth process.

Eligibility:

- Items must be returned within 7 days of the delivery date.

- Shoes must be in their original, unworn condition with all tags and packaging intact.

Easy Returns:

1. Contact our Customer Support to initiate a return request.

2. Pack the item securely in the original packaging.

3. Include the return form provided by our team.

4. Ship the package back to the address provided.

Refunds:

- Once we receive your return and inspect the item, we'll process your refund.

- Refunds are issued to the original payment method.

- Please allow a few business days for the refund to reflect in your account.

Exchanges:

- Need a different size or style? Contact us, and we'll guide you through the exchange process.

Non-Returnable Items:

- Items marked as final sale.

- Products damaged due to misuse or negligence.

Please note that return shipping costs are your responsibility, except in cases where we shipped the wrong item or it arrived damaged.

For a seamless shopping experience, rely on Fizoo Fashion's return policy. Your satisfaction is our priority.